Experience
2022 – Present | Instructional Designer & UX Designer – Teamwork
Designing in-app educational material, Technical design implementation, Usability testing, Analysing results, Implementing changes based on the feedback, Working with course metrics.
2021 – 2022 | Platform Experience New Associate – Accenture. Review the app, Being up to date on the policy changes, Ability to escalate when needed according to the process, Working as part of a team adding positive attitude and business focus
2020 – 2021 | Marketing Creative – VIMAR – Digital Marketing Agency.
Website updates, Low fidelity prototypes, New plugins – Creating instructions for the team, Blog planning, Social Media Presence
2014 – 2018 | Assistant store manager – Holland & Barretts
Driving KPI`s / – Training new staff / – Daily tasks, Motivating team of four to achieve goals, Resolving customer queries and issues
Education
TU Dublin – MA in UX and Interaction Design
Udemy – Web UI/UX Design using Adobe XD
Carlow IT – Higher Diploma in Arts and Digital Media (level 8)
2014 – 2015
Abbeyleix – FEC Advanced certificate in Arts (level 6)
Skills
User Research | Prototyping | Usability Testing | User Interviews | Design Systems | Systems Visualization | Web Design | Creative Adobe Suit
Collaboration | Team Player | Problem Solving | Time Management
HTML | CSS / SASS | JavaScript (basic) | WordPress