SAIC Help Desk, Service Desk, & System Admin Careers

The Service Desk Engineer is responsible for onsite service and support needs for our customers. This relates to all technology, including workstations, servers, printers, networks, and vendor specific hardware and software. We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. To be a successful help desk technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance. You should also have excellent interpersonal and communication skills. Dice predicts salary ranges based on the job title, location, and skills listed in individual job descriptions.

If you are looking forward to being placed as a freelance Service Desk Engineer in the Top Freelance Marketplace, visit Fieldengineer.com. It helps you to connect with employers who are seeking candidates with the appropriate skill sets. Over 40,000 engineers belonging to different fields in more than 180 countries have registered on this platform, which will help employers select candidates of their choice. Support Desk Engineer WHO WE ARE It all started with two guys on a fishing dock. Review the job openings, similar jobs, level of education, and experience requirements for the Help Desk Engineer job to confirm that it is the job you are seeking. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering.

Computer Systems Analyst Job Description

The next role we’re going to look at is the desk support technician profession. In fact, they earn a $11,729 lower salary than help desk engineers per year. Once you’ve obtained the level of education you’re comfortable with, you might start applying to companies to become a help desk engineer. We’ve found that most help desk engineer resumes include experience from Booz Allen Hamilton, Endsight, and Alene Candles. Of recent, Booz Allen Hamilton had 5 positions open for help desk engineers.

Engineers follow up on issue status and update information on the same. If they receive any feedback or suggestions, from clients, they pass them on to the appropriate departments. They will act as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately prioritized and is getting due attention.

IT service desk medewerker Benelux, Almere

These charts show the average base salary , as well as the average total cash compensation for the job of Help Desk Engineer in the United States. The base salary for Help Desk Engineer ranges from $56,057 to $70,226 with the average base salary of $62,528.

• A degree of technical knowledge across a broad range of technologies and products, including LAN, WAN and WLAN, firewalls and Microsoft technologies, would be beneficial.
• Support Desk Engineer WHO WE ARE It all started with two guys on a fishing dock.
• Utilizes ticket tracking systems to document user technical issues and resolutions.

Ensured the consistent achievement of service level agreements by conducting regular audit reports for desktop systems. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume help desk engineer templates to create your help desk engineer resume. Perhaps the hardest question to answer when deciding on a career as a help desk engineer is “should I become a help desk engineer?” You might find this info to be helpful.

Help Desk Engineer Salary by State

Organize gear pick up and return across a local community of other Audio Engineers. Finally, they must able to explain technology to individuals from non-technical backgrounds.